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https://theconversation.com/how-can-we-stay-safe-after-data-breaches-step-1-is-to-change-the-cybersecurity-laws-260816>
"Last week, Australian airline Qantas announced cyber attackers had accessed
personal data about some of its customers. The company later confirmed that 5.7
million customer records were involved.
The attackers targeted an offshore IT call centre, which enabled them to gain
access to a third-party system.
The airline contacted affected customers shortly after the announcement, and
sent a follow-up email a week later. The email apologised to customers and
informed them attackers had accessed information about customers’ names as well
as frequent flyer numbers and tier status.
The email may have felt familiar to Australians impacted by the 2022 Optus
Breach or the 2024 Medisecure Hack — a routine apology, an assurance that
immediate steps have been taken, and a statement that the company takes
seriously the trust placed in it to safeguard personal information.
It’s an adequate response. But it ignores something that might genuinely make
customer data safer in the future: stronger cybersecurity laws to prevent these
kinds of breaches from happening in the first place."
Cheers,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://xanadu.com.au/ Chief Scientist, Xanadu
https://glasswings.com.au/ Partner, Glass Wings
https://sericyb.com.au/ Manager, Serious Cybernetics
