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https://hbr.org/2025/07/research-executives-who-used-gen-ai-made-worse-predictions>
"Many organizations are prioritizing the integration of AI tools into the
workplace. And for good reason—early studies have shown that they can boost
employee performance on simple or rote tasks, help leaders become better
communicators, and aid organizations in expanding their customer bases. But how
does AI fare as a partner in higher-stakes decision-making?
To test this, we ran a simple experiment. We asked more than 300 managers and
executives to make stock predictions after reviewing past trends. Half were
then given the chance to confer with their peers, while the other half could
consult with ChatGPT. Participants could then revise their predictions.
The results were striking. We found that ChatGPT made executives significantly
more optimistic in their forecasts while peer discussions tended to encourage
caution. Additionally, we found that the executives armed with ChatGPT made
worse predictions, based on actual stock figures, than they had before they
consulted the tool. In this article we share what we did, what we found, what
explains it, and why it matters for any leader integrating AI into their
decision-making process."
Via Esther Schindler, who wrote "This is my surprised face."
Cheers,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://xanadu.com.au/ Chief Scientist, Xanadu
https://glasswings.com.au/ Partner, Glass Wings
https://sericyb.com.au/ Manager, Serious Cybernetics
